Shipping Policy
SHIPPING POLICY
Welcome to the Shipping Policy of Ina Fashions Pvt Ltd ("we," "us," or "our"). This policy outlines important information regarding the shipping of products purchased through our website and services. By placing an order with us, you agree to comply with the terms and conditions outlined in this Shipping Policy.
Processing Time
All orders are processed within 21 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options with different rates and delivery estimates. Delivery delays can occasionally occur due to unforeseen circumstances or carrier delays. Please note that we do not guarantee delivery times and cannot be held responsible for shipping delays once the package has been handed over to the carrier. We provide free shipping across India.
Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s).
Customs, Duties, and Taxes
Ina Fashions Pvt Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Customs policies vary widely from country to country; please contact your local customs office for more information.
Damages
Ina Fashions Pvt Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping
We currently ship to select countries. International shipping rates and delivery estimates may vary depending on the destination country. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or other factors. We reserve the right to refuse shipment of any order for any reason. If your order cannot be shipped for any reason, we will notify you promptly and provide a full refund.
CONTACT US
If you have any questions or concerns about our use of cookies, please contact us:
Ina Fashions Pvt Ltd,
93/1 Harish Mukherjee Road,
Kolkata - 700025
India